OpenAI Agent Kit vs Workspace Agents
Two OpenAI products with overlapping names and very different audiences. This page clears up the confusion and helps you pick the right one for your situation.
Side-by-side
| Dimension | OpenAI Agent Kit | Workspace Agents |
|---|---|---|
| Audience | Developers shipping product features | Teams automating internal workflows |
| Interface | SDK, code-level | ChatGPT UI, no-code |
| Runtime | Your infrastructure | OpenAI-hosted in ChatGPT workspace |
| Deployment | Anywhere you deploy code | Inside your ChatGPT tenant |
| Pricing | OpenAI API per-token | Workspace credits (on top of Business/Enterprise seat) |
| Customization | Full — model, memory, tools, routing | Opinionated — prompt-driven authoring |
| Admin governance | You build it | Built-in (connector scoping, audit logs) |
| Best for | Customer-facing AI features | Lead outreach, support triage, metrics reports |
The decision in one sentence
If you're a software company building an AI feature into your product, start with Agent Kit. If you're any kind of team wanting to automate your own internal workflows, start with Workspace Agents. The two can coexist in the same company — many do.
What this consultancy does with each
This service focuses on Workspace Agents— internal team automation for US SMBs on ChatGPT Business and Enterprise. If you need an Agent Kit build (customer-facing AI feature in your product), I'll point you to engineers I trust in that space; it's a different skill set than internal-ops agents and pretending otherwise would be dishonest.
Questions
Need an internal Workspace Agent shipped?
20-min intro call. $1,000 per agent. If it turns out you actually need Agent Kit instead, I'll tell you on the call.
Related
- ChatGPT Agent ModeThe underlying concept both products express.
- OpenAI Agent BuilderThe no-code authoring UI inside ChatGPT.
- Workspace Agents setup guideStep-by-step for Workspace Agents.
- AI Agent OrchestrationFramework landscape for developers.
- OpenAI Assistants API vs Workspace AgentsThe 2024 primitive, what replaced it, and how to choose.