setupaiagents.com
Guide · Updated April 23, 2026

OpenAI Agent Kit vs Workspace Agents

Two OpenAI products with overlapping names and very different audiences. This page clears up the confusion and helps you pick the right one for your situation.

Side-by-side

DimensionOpenAI Agent KitWorkspace Agents
AudienceDevelopers shipping product featuresTeams automating internal workflows
InterfaceSDK, code-levelChatGPT UI, no-code
RuntimeYour infrastructureOpenAI-hosted in ChatGPT workspace
DeploymentAnywhere you deploy codeInside your ChatGPT tenant
PricingOpenAI API per-tokenWorkspace credits (on top of Business/Enterprise seat)
CustomizationFull — model, memory, tools, routingOpinionated — prompt-driven authoring
Admin governanceYou build itBuilt-in (connector scoping, audit logs)
Best forCustomer-facing AI featuresLead outreach, support triage, metrics reports

The decision in one sentence

If you're a software company building an AI feature into your product, start with Agent Kit. If you're any kind of team wanting to automate your own internal workflows, start with Workspace Agents. The two can coexist in the same company — many do.

What this consultancy does with each

This service focuses on Workspace Agents— internal team automation for US SMBs on ChatGPT Business and Enterprise. If you need an Agent Kit build (customer-facing AI feature in your product), I'll point you to engineers I trust in that space; it's a different skill set than internal-ops agents and pretending otherwise would be dishonest.

Questions

Need an internal Workspace Agent shipped?

20-min intro call. $1,000 per agent. If it turns out you actually need Agent Kit instead, I'll tell you on the call.

Related