Integrations

OpenAI Workspace Agents integrate with Gmail via a native connector. Agents can read inbox threads, write drafts, apply labels, and (with approval) send mail — all under user-level permissions. Most common agents built on Gmail: Lead Outreach, Meeting Prep, and automated reply drafters. Setup takes ~15 minutes after admin approval.

OpenAI Workspace Agents integrate with Slack via a native connector. Agents can read channel messages and threads, post messages and reactions, and DM users. The highest-ROI Slack agent is Support Triage. Rate limits and tenant policies are the main setup gotchas — coordinate with your workspace admin.

OpenAI Workspace Agents integrate with HubSpot via a native connector. Agents can read contacts, deals, companies, and engagement timelines, and write notes, tasks, and property updates. Core sales agents built on it: Lead Outreach, Meeting Prep, Pipeline Hygiene. Custom properties need explicit mapping — it's the #1 setup gotcha.

OpenAI Workspace Agents integrate with Salesforce for enterprise-grade CRM automation. Agents can read accounts, opportunities, contacts, and custom objects, and write tasks, notes, and field updates. Governor limits are the defining constraint — heavy agents need careful query design.

OpenAI Workspace Agents integrate with Notion via a native connector that reads pages, blocks, and database rows, and writes new pages, updates, and comments. Core agents built on it: RFP Drafter, Runbook Executor, and any knowledge-grounded agent that reads your internal docs. The per-page sharing model is the main gotcha — Notion parent-page permissions don't always propagate.

OpenAI Workspace Agents integrate with Google Drive via a native connector. Agents can read Docs, Sheets, Slides, and PDFs in shared folders, and write new documents or edits. Core agents: Invoice Reviewer (reads Finance folder), RFP Drafter (reads answer library), Report Generator. Folder-level scoping is the safest default — never grant 'all Drive.'

OpenAI Workspace Agents integrate with Google Calendar via a native connector. Agents read events, attendees, and free/busy data, and (with approval) create events or RSVPs. Highest-ROI agent on this integration: Meeting Prep — a one-page brief in the calendar invite 30 minutes before every external meeting.

OpenAI Workspace Agents integrate with Google BigQuery via a service-account-backed connector. Agents run SQL queries against authorized datasets, read results, and write summaries to Sheets, Slack, or Docs. Core agents: Weekly Metrics Reporter, Revenue Variance Explainer, Churn Early-Warning. Cost monitoring is the biggest gotcha — chatty agents against large tables can surface unexpected bills.

OpenAI Workspace Agents integrate with Zendesk via Actions (OpenAPI) until a native connector lands. Agents read tickets, classify them, draft replies grounded in your macros and help center, and route to the right queue. Ticketing is the highest-ROI integration for most support teams — the only support agent most teams need is a good Zendesk triage.

Airtable integrations go through Actions until a native connector lands. Agents read bases, filter records, and write new rows or updates. Airtable is the default lightweight-database for many teams — great for content calendars, ops tables, vendor tracking. The top Airtable agents generate / update structured records from unstructured inputs.

Stripe integrations through Workspace Agents focus almost entirely on read-only analysis and reporting. Write operations that move money or change subscriptions stay firmly human-controlled. The highest-ROI Stripe agents are Revenue Variance Explainer, Subscription Health Monitor, and MRR Narrative Reporter. Setup via Actions until a native connector ships.

Jira integrates with Workspace Agents via Actions (Atlassian REST API) pending a native connector. Agents read issues, create tickets from unstructured input (customer feedback, support escalations), and generate status reports. Best Jira agents: Escalation Packager, Sprint Narrator, Bug Report Standardizer.